Special Ops Plumbing has been serving homeowners and businesses in Cordova, Shelby County, Tennessee since 2013. Whether you're dealing with a burst pipe at midnight or scheduling a water heater replacement next week, we're the local team that picks up, shows up, and gets the work done right. Right diagnosis. Right repair. Right the first time.
We're trusted by local homeowners and property managers for their plumbing, and we've built that trust one job at a time over the past 13 years. Emergencies don't wait for business hours, and neither do we. Same-day service is available for urgent calls, and we're reachable around the clock when a plumbing problem can't hold until morning. One call brings a plumber to your door.
From a single shutoff valve to a whole-home repipe, we've seen it all, and most of it right here in Cordova and the surrounding communities. This company started in 2013 when our founder, a licensed plumber who had spent years working for other outfits, decided it was time to build something of his own in the neighborhood he'd called home for most of his life. He wanted a plumbing company that treated customers the way he'd want his own family treated: honest about the problem, clear about the cost, and careful with the work.
Thirteen years later, that's still exactly what we do. Locally owned means our name rides on every service call. Every job we take on reflects directly on us, and we take that seriously. The plumbers on our team are licensed, experienced, and familiar with the homes, the infrastructure, and the soil conditions that make plumbing in this part of Shelby County its own particular challenge. We're not a rotating roster of strangers. We're neighbors who happen to know your pipes. Call us and the rest is on our team.
We built this business around plumbing work like this: the everyday jobs that homeowners and property managers need done reliably, on time, and without drama. Drain cleaning and clog removal, leak detection and repair, water heater repair and replacement for both tank and tankless systems, toilet and faucet and fixture installation, sewer and main line service, garbage disposal repair and replacement, water pressure issues, shutoff valve repair, repiping, and emergency plumbing. That's the full picture of what we handle, and we handle all of it.
We treat your home and its pipes the way we would our own. That means we use methods that fit the problem, whether that's hydro jetting for a stubborn drain blockage that won't clear any other way, slab leak detection to find a hidden break beneath a concrete floor, or trenchless sewer repair to fix a failing line without tearing up your yard. Work is performed by licensed plumbers, and every job is done to code. We'll get the job plumbed and finished.
Whether this is your first plumbing repair or your tenth, the experience should be straightforward. You call, we come out, we find the problem, and we fix it. For homeowners, the most common calls we get are clogged drains, running toilets, leaky faucets, low water pressure, no hot water, and burst pipes. We handle all of those, along with larger projects like whole-home repiping and tankless water heater installation for homeowners ready to upgrade from an aging tank unit.
A burst pipe or a sewer backup doesn't care that it's a Saturday. We're available when the problem happens, not just when it's convenient for a schedule. If you're a homeowner in Cordova or the surrounding area and something's gone wrong with your plumbing, call us and we'll get someone out.
Property managers and business owners have a different set of concerns: keeping operations running, minimizing disruption, and making sure the work is done to code the first time. We understand that a plumbing problem in a commercial space can affect tenants, customers, and revenue, so we work efficiently and communicate clearly throughout the job.
On the commercial side, we handle drain cleaning, fixture installation and replacement, sewer line service, backflow preventer installation and repair, and water line repair. We're comfortable working around business hours when scheduling allows, and we're experienced with multi-unit and commercial properties throughout Shelby County. Code-compliant plumbing work, done by licensed plumbers, on a schedule that respects your operation.
Plumbing problems don't wait, and neither do we. A burst pipe, a sewer backup, a water heater that's gone cold, a major leak running behind a wall -- these are the calls we take seriously at any hour. When you reach us, you're reaching a local plumber who knows the area, not a scheduling queue. We'll get you on the calendar the same day when the situation calls for it, and we'll be there.
No guesswork. No shortcuts. No bill-day surprises. We keep you informed from diagnosis to final test, so you always know what we found, what we're doing about it, and what it's going to cost before we start. Emergency availability is part of the service, not an upsell. Call today and we'll lock in your appointment.
Cordova and the rest of Shelby County have a specific set of plumbing challenges. Hot, humid summers, occasional hard freezes in winter, older housing stock with aging pipe systems, and clay-heavy soil that shifts with moisture and puts stress on underground lines. Two types of work come up again and again because of those conditions, and we've built real experience handling both.
Concrete slab foundations are common in this part of Tennessee, and the copper supply lines that run beneath them don't last forever. Soil movement, age, and water chemistry all take a toll. When a slab leak develops, the signs are often subtle at first: a water bill that keeps climbing, a warm spot on the floor, or a faint sound of running water when everything is turned off.
We use non-invasive detection methods to locate the break before any work begins. We protect your floors and finishes while we work, and we don't open up more than we need to. The goal is a clean repair that stops the water loss and protects your foundation, with as little disruption to your home as possible.
Older neighborhoods in and around Cordova have sewer infrastructure that's showing its age. Tree root intrusion is one of the most common causes of sewer line problems in this area. Clay soil that shifts with the seasons adds stress to joints and connections. The result is slow drains, sewer backups, and eventually line failures that need more than a basic cleaning.
We handle sewer line cleaning, sewer camera inspection, video pipe inspection, and trenchless sewer repair and pipe replacement. Trenchless methods mean we can often fix or replace a failing line without digging up your yard or landscaping. Main line clogs and sewer backup repair are common triggers for a call, and we can usually get out the same day when those situations come up.
Some homes need a full repipe. Others just need one faucet fixed. Either way, you deserve to know what you're paying before work begins, not after. We explain what we found, what the repair involves, and what it will cost, and we do that before we pick up a tool. No vague estimates that balloon at the end of the job.
This applies to both residential and commercial customers. If the scope changes once we're into a job, we stop and talk to you before moving forward. Pricing is clear, the work is explained in plain language, and you're never left guessing. Request an estimate when you call, and we'll give you a straight answer.
We're based in Cordova and serve the broader Shelby County area, including Germantown, Collierville, Bartlett, Memphis, Lakeland, and Arlington. If you're in the area and need a plumber, there's a good chance we've already worked in your neighborhood.
Shelby County is home base for us, and we know the communities here well. Whether you're in a newer development in Collierville or an older home in Bartlett, we're familiar with the plumbing conditions that come with the territory.
We have been serving Cordova and the surrounding Shelby County area since 2013, which puts us at 13 years of local plumbing work. In that time we have built familiarity with the neighborhoods, the housing stock, and the specific plumbing conditions that come with this part of Tennessee.
We serve Cordova and the broader Shelby County area, including Germantown, Collierville, Bartlett, Memphis, Lakeland, Arlington, and Eads. If you are nearby and not sure whether we cover your area, call us and we will confirm.
We use drop cloths and take deliberate care around tile, trim, cabinetry, and flooring. We treat your home and its pipes the way we would our own, which means we do not leave a job site in worse shape than we found it.
Yes. Older homes in Cordova and surrounding neighborhoods often have galvanized or aging supply lines that are well past their service life. Clay-heavy soil in Shelby County also creates specific stress on underground lines. Our team has hands-on experience with the conditions that come with the territory here.
We stand behind our work. If a repair we completed is not holding up, call us and we will come back out to assess the situation. Our goal is a fix that lasts, not a patch that sends you back to square one in a few months.
We are locally owned and have been doing this work in Cordova since 2013. Work is performed by licensed plumbers who are familiar with this area. We give you a clear price before we start, we communicate throughout the job, and we do not cut corners. That combination is what we have built our reputation on.
Special Ops Plumbing is ready to help with everything from a dripping faucet to a full plumbing emergency. Residential and commercial customers, same-day availability, and 24/7 emergency service when you need it most. We've been doing this in Cordova and across Shelby County since 2013, and we're not going anywhere.
Call us at (901) 256-5365 to request an estimate or schedule a service call. We'll get a licensed plumber out to you, explain exactly what's going on, and take care of it the right way. Right diagnosis. Right repair. Right the first time.
We handle the full range of residential and commercial plumbing work in Cordova and across Shelby County. From a dripping faucet to a sewer line backup, every job gets the same careful attention and a clear price before work begins. The table below covers what we do, who each service is built for, and what you should know before you call. If you have questions, we are ready to talk through the details.
| Service | What It Covers | Recommended For | Good to Know |
|---|---|---|---|
| Toilet Repair and Installation | running or leaking toilet repairfull toilet replacementwax ring and supply line service | Homeowners with a constantly running toilet or a unit that needs replacing | A running toilet can waste several hundred gallons per week, so early repair pays for itself quickly on the water bill. |
| Leak Detection and Repair | hidden wall and under-slab leaksburst and cracked pipe repairnon-invasive detection methods | Anyone noticing unexplained water damage, high bills, or damp spots | Finding the source accurately before opening walls saves time and keeps repair costs in check. |
| Water Heater Repair and Replacement | tank and tankless unit repairfull replacement and installationwater and gas line connections | Households with no hot water, inconsistent temperature, or an aging unit | We give you a straight answer on whether repair or replacement makes more financial sense before any work begins. |
| Slab Leak Detection and Repair | under-slab leak locationtargeted access and repairpipe rerouting when needed | Homeowners with unexplained wet floors, high water bills, or warm spots on a slab foundation | Accurate detection before any concrete is cut keeps the repair scope as small as possible. |
| Garbage Disposal Service | disposal repair and replacementelectrical and drain connectionjam clearing and reset | Kitchens with a disposal that hums, leaks, or will not run | Most disposal jobs are fast, but waiting on a leaking unit can cause cabinet and subfloor damage over time. |
| Sewer and Main Line Service | main line clog clearingdamaged segment repairline replacement to city connection | Homes with multiple slow drains or a complete sewer backup | We cover the line from your home out to the city connection and explain every step before we start digging or lining. |
| Emergency Plumbing | burst pipe responsesewer backup callsafter-hours and weekend service | Any situation where waiting until morning is not an option | We take after-hours and weekend calls because plumbing emergencies do not follow a schedule. |
| Drain Cleaning and Clog Removal | kitchen and bathroom drainsfloor and main drain lineshydro jetting for stubborn buildup | Homeowners dealing with slow or backed-up drains | Hydro jetting clears grease and scale that a standard snake leaves behind, reducing how often the same drain clogs again. |
| Faucet and Fixture Installation | faucet repair and replacementkitchen and bathroom fixture upgradessupply line and shutoff connection | Homeowners upgrading fixtures or dealing with persistent drips | A dripping faucet adds up on your water bill faster than most people expect, and the fix is usually straightforward. |
| Tree-Root Sewer Line Service | root intrusion clearingdamaged segment inspectionrepair or replacement of affected sections | Established neighborhoods with mature trees near sewer lines | Clay soils common in this area hold moisture and draw roots toward any crack in an underground pipe, making periodic line checks worthwhile. |
| Sump Pump Installation | new sump pump installationfailed unit replacementexisting system repair | Homeowners in low-lying areas or with a history of basement or crawl space water | Heavy seasonal rainfall in Shelby County makes a working sump pump one of the more practical investments for at-risk homes. |
| Water Softener Installation | whole-home softener installationconnection to existing plumbingscale and mineral buildup prevention | Homeowners noticing scale on fixtures, spots on dishes, or shorter water heater life | Water hardness in Shelby County varies by neighborhood, and a softener can extend the life of your water heater and fixtures noticeably. |
| Water Pressure and Shutoff Valve Repair | pressure diagnosticsshutoff valve replacementsupply line inspection | Homes with noticeably low pressure or valves that no longer seat properly | Persistent low pressure can point to a larger supply line issue, so we diagnose before recommending a fix. |
| Whole-Home Repiping | copper and PEX pipe replacementwater line repair and replacementfull supply system overhaul | Older homes with corroded, galvanized, or repeatedly failing pipes | Repiping stops the cycle of patch jobs that never fully hold and gives the whole supply system a reliable service life. |
How do I know if my water heater needs to be repaired or replaced?
Age is the first thing we look at. Most tank water heaters have a useful life of eight to twelve years. If yours is in that range and showing signs like inconsistent hot water, rumbling or popping sounds, rust-colored water, or visible corrosion around the tank, replacement is often the smarter financial move. Younger units with a specific component failure, like a bad heating element or a faulty thermostat, are usually worth repairing. We give you a straight answer on which direction makes sense before any work begins.
What is the difference between a tank water heater and a tankless unit?
A tank water heater stores a set volume of hot water and keeps it ready at all times. A tankless unit heats water on demand as it flows through the system, so there is no stored supply to run out of. Tankless units tend to have a longer service life and use less energy over time, but the upfront cost is higher and the installation is more involved. We can walk you through both options based on your household size, usage habits, and budget so you can make a decision that fits your situation.
What causes drains to back up, and when should I call a plumber?
Most drain clogs start with buildup over time: grease, soap residue, hair, and food debris accumulate on pipe walls and gradually restrict flow. A single slow drain is often a localized clog that we can clear quickly. Multiple slow drains at the same time, or a drain that backs up into another fixture, usually points to a problem in the main line rather than an individual branch. If a plunger and basic clearing do not resolve it, or if you are seeing backups in more than one fixture, it is time to call us.
Upfront Quotes With No Surprise Fees
We give you a clear price before any work begins, and nothing gets added to the bill without your approval. You know what you are agreeing to before we pick up a tool.
What is the difference between snaking a drain and hydro jetting?
A drain snake breaks through a clog and restores flow, but it does not always remove everything clinging to the pipe walls. Hydro jetting uses high-pressure water to scour the inside of the pipe, clearing grease, scale, mineral buildup, and debris that a snake leaves behind. It is a more thorough clean and tends to keep the line clear longer. We assess the situation when we arrive and recommend the method that makes the most sense for what we find.
How do you find a hidden leak without tearing apart my home?
We use detection methods that let us narrow down the source before we open anything. Pressure testing, acoustic listening equipment, and thermal imaging can all help locate where water is escaping inside a wall or under a slab. The goal is to identify the problem accurately so the access point is as small and targeted as possible. We keep you informed from diagnosis to final test, so you know what we found and what the repair involves before we start.
How do tree roots damage a sewer line, and what can be done about it?
Tree roots follow moisture, and a small crack or loose joint in an underground sewer pipe creates exactly the kind of entry point they look for. Clay-heavy soils common in this area hold moisture near pipe runs, which draws roots in over time. Once inside, they grow and branch out, restricting flow and eventually blocking it entirely. We clear the root intrusion, inspect the affected section of line, and repair or replace the segments that are damaged. The repair covers the line from your home out to the city connection.
Work Performed by Licensed Plumbers
Every job is handled by licensed plumbers who take the work seriously from the first look to the final test. We treat your home and its pipes the way we would our own.
What causes low water pressure, and is it something a plumber can fix?
Low pressure has several possible causes: a partially closed shutoff valve, a failing pressure regulator, mineral buildup inside pipes, or a leak somewhere in the supply line that is bleeding off pressure before it reaches your fixtures. In older homes, corroded or partially blocked galvanized pipe is a common culprit. We diagnose the cause first so the repair addresses the actual problem rather than just a symptom. In some cases, low pressure throughout the house points to a supply line issue that warrants a closer look at the pipe condition overall.
Do I need to be home while the plumbing work is being done?
For most jobs, yes, we prefer that an adult be present. We walk you through what we found before we start, and we need your approval before any work begins. If the scope changes during the job, we stop and talk to you before moving forward. For commercial clients and property managers, we can coordinate access and communicate with whoever is on site, but someone needs to be reachable to authorize the work.
Same-Day and Emergency Availability
We take same-day appointments for most calls and after-hours calls for situations that cannot wait. Plumbing problems do not follow a schedule, and neither do we.
How do estimates and pricing work before the job starts?
We give you a clear price before any work begins. You know the number and agree to the scope before we pick up a tool. Pricing is based on the actual work involved, not the size of your home or how many fixtures you have. If we get into the job and find something that changes the scope, we stop and explain what we found before adding anything to the estimate. There are no charges added after the fact without your knowledge.
When does a home need repiping instead of another patch repair?
Repiping makes sense when the pipes themselves are the underlying problem rather than a single isolated failure. Signs that point in that direction include repeated leaks in different parts of the house, discolored water that suggests corrosion inside the pipe, consistently low pressure across multiple fixtures, or a home with older galvanized steel supply lines that are well past their service life. We assess the full picture and give you an honest recommendation on whether a targeted repair or a full repipe is the right long-term answer.
Can you get a plumber out the same day, and do you take emergency calls?
Same-day appointments are available for most calls. For emergencies, including burst pipes, sewer backups, and no-hot-water situations, we take after-hours and weekend calls because those problems do not wait for business hours. Call us and we will tell you exactly when to expect someone based on what is going on and where you are located.
Every home and every plumbing situation is a little different, so call us at (901) 256-5365 and we will give you a straight answer on what you are dealing with and what it will take to fix it.
(901) 256-5365